SHIPPING POLICY

Last updated: July 2026

At Mith Denim Australia, we aim to dispatch every order promptly and deliver your purchase safely.

Shipping Destinations

We currently ship within Australia and to selected international destinations.

Australia

• Free Standard Shipping on orders over $250 AUD

• Shipping calculated at checkout for orders under $250 AUD

• Express Shipping available at checkout

• Estimated delivery: 5–7 business days from dispatch

New Zealand

• Free Shipping on orders over $250 AUD

• Shipping calculated at checkout for orders under $250 AUD

• Estimated delivery: 4–7 business days

USA & Canada

• Shipping calculated at checkout

• Estimated delivery: 7–14 business days

United Kingdom & Europe

• Shipping calculated at checkout

• Estimated delivery: 10–15 business days

Asia

• Shipping calculated at checkout

• Estimated delivery: 3–5 business days

Rest of World

• Shipping calculated at checkout

• Estimated delivery: 10–20 business days

All delivery timeframes are estimates from the date of dispatch and may vary due to customs clearance, weather events, public holidays, or carrier delays.

Order Processing

Orders are typically processed within 1–3 business days (Monday to Friday, excluding Australian public holidays).

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information. Please allow a few hours for the tracking link to become active.

If your tracking has not updated after 24 hours, please contact us at info@mithdenim.com.au.

Signature on Delivery

Due to the value of our products, all orders are shipped with signature on delivery where available.

If you request that the signature requirement be waived, Mith Denim Australia cannot accept responsibility for loss, theft, or damage once the parcel has been delivered according to the carrier's records.

PO Boxes

We do not ship to PO Boxes.

Please provide a residential or business street address when placing your order.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

If you've entered an incorrect address, contact us immediately at info@mithdenim.com.au with your order number and the correct address.

We'll do our best to update your order before it is dispatched; however, we cannot guarantee changes once your order has been processed or shipped.

Any additional shipping charges resulting from an incorrect address may be the responsibility of the customer.

Duties & Taxes

International orders may be subject to import duties, customs fees, taxes, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs charged by Mith Denim Australia.

We recommend checking your country's import regulations before placing an order.

Bespoke & Made-to-Order Items

Bespoke or made-to-order products require approximately 4–6 weeks for production before dispatch.

Standard shipping timeframes apply once your order has been shipped.

Lost, Delayed or Missing Parcels

If your order has not arrived within the estimated delivery timeframe, please contact us at info@mithdenim.com.au.

We'll work with the shipping carrier to investigate the delay and keep you informed throughout the process.

While we will do everything reasonably possible to assist, delivery times are ultimately dependent on the carrier and customs authorities.

Peak Periods

Please note that during major sales, promotional events, Christmas, or other peak shopping periods, order processing and delivery times may be longer than usual.

We appreciate your patience during these busy periods.