Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Domestic Shipping (Australia)
- Standard Shipping: 3–7 business days — Free on orders over $100, otherwise $9.95
- Express Shipping: 1–3 business days — $14.95
International Shipping
- Standard International: 7–14 business days — $24.95
- Express International: 3–7 business days — $39.95
Order Tracking Once your order has shipped, you will receive an email with a tracking number. You can track your order via the carrier's website.
Customs & Duties (International Orders)International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we'll make it right.
Contact Us For any shipping enquiries, reach us at [your email] or through our contact page.